Webhook delivery time degradation
Update - We are continuing to monitor for any further issues.
Jul 27, 2024 - 06:32 UTC
Update - We are continuing to monitor for any further issues.
Jul 27, 2024 - 04:44 UTC
Update - We are sending out webhooks in real time and we have successfully processed the historical webhook events.
Jul 26, 2024 - 17:09 UTC
Monitoring - There can be short delivery delays for events occasionally.
Jul 26, 2024 - 15:30 UTC
Uptime over the past 90 days. View historical uptime.
API ? Operational
90 days ago
100.0 % uptime
Today
Webhooks ? Operational
90 days ago
100.0 % uptime
Today
Payment ? Operational
90 days ago
100.0 % uptime
Today
Apps ? Operational
90 days ago
100.0 % uptime
Today
Fiscalization ? Operational
90 days ago
99.68 % uptime
Today
Identity ? Operational
90 days ago
100.0 % uptime
Today
UI ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Request latency (24 Jun - 01 Jul)
Request latency
Request rate (24 Jun - 01 Jul)
Request rate
Error rate
Past Incidents
Jul 27, 2024

Unresolved incident: Webhook delivery time degradation.

Jul 26, 2024
Degraded webhook performance
Resolved - We experienced degraded performance with delayed message delivery that affected webhooks and payment.

The issues have been resolved.
Jul 26, 23:30 UTC
Jul 25, 2024
Degraded API performance
Resolved - All of our monitoring is looking normal and we have processed the outstanding events.
Jul 25, 18:15 UTC
Update - We are facing degraded performance with webhooks and payments.

We are working on resolving the issue.
Jul 25, 17:31 UTC
Monitoring - The underlying issue has been resolved and we're currently monitoring the healing process.

Webhooks and payments are currently working for real-time events. For the historical data that was not delivered, we are backfilling the events and they are currently being restored.
Jul 25, 17:03 UTC
Update - We are continuing to work on fixing the issue.
Jul 25, 13:53 UTC
Identified - We have identified the issue and we are working on a fix.
Jul 25, 09:13 UTC
Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024
Fiscalization Issues in France
Resolved - The issue has been fully resolved. Fiscalization is operational in France. Any affected receipts and invoices will be recovered.
Jul 22, 15:02 UTC
Investigating - We are facing problems with the fiscalization of receipts and invoices in France.
Both receipts and invoices can't be fiscally signed at the moment. We are working with our partners to resolve this issue.
All affected receipts and invoices will be recovered by us once the issue is resolved.
Jul 22, 13:11 UTC
Partial outage of Apaleo UI
Resolved - 4 minute outage of the Apaleo web app.

Systems recovered and fully operational.
Jul 22, 11:23 UTC
Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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