All Systems Operational
Uptime over the past 90 days. View historical uptime.
API ? Operational
90 days ago
99.94 % uptime
Today
Webhooks ? Operational
90 days ago
99.94 % uptime
Today
Payment ? Operational
90 days ago
99.94 % uptime
Today
Apps ? Operational
90 days ago
99.77 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Request rate
Request latency
Error rate
Past Incidents
Apr 22, 2021

No incidents reported today.

Apr 21, 2021

No incidents reported.

Apr 20, 2021

No incidents reported.

Apr 19, 2021
Incident on 2021-04-19 11:10 UTC
Resolved - This incident has been resolved.
Apr 19, 11:40 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 19, 11:20 UTC
Investigating - We have infrastructure outage. We are currently investigating the issue.
Apr 19, 11:13 UTC
Apr 18, 2021

No incidents reported.

Apr 17, 2021

No incidents reported.

Apr 16, 2021

No incidents reported.

Apr 15, 2021
Database infrastructure upgrade
Completed - The scheduled maintenance has been completed.
Apr 15, 23:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 23:00 UTC
Scheduled - We will be undergoing scheduled maintenance of our database during this time. The system will be unavailable for a short period of time.
Apr 7, 11:06 UTC
Apr 14, 2021

No incidents reported.

Apr 13, 2021
Booking Engine from UpHotel is experiencing issues
Resolved - This incident has been resolved and bookings on your website should return to normal. UpHotel apologizes for any inconvenience caused!
Apr 13, 13:36 UTC
Investigating - The booking engine from UpHotel currently has issues to load the payment configuration and requesting offers also fails. UpHotel is investigating the problem and trying to resolve the issue on highest priority. Please reach out to UpHotel via https://uphotel.zendesk.com/hc/en-us/requests/new directly.
Apr 13, 12:52 UTC
Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021
Incident on 2021-04-09 15:50 UTC
Resolved - This incident has been resolved.
Apr 9, 21:59 UTC
Identified - The observed issues resulting in elevated response times is getting resolved as of 19:05 UTC
We will continue monitoring and provide a new update when the situation is fully back to normal.
Apr 9, 19:47 UTC
Investigating - Our payment processing infrastructure is running behind which is causing inaccuracies in the folio payments. No data or payments have been lost and the system should be caught up shortly.
Apr 9, 15:50 UTC
Apr 8, 2021

No incidents reported.

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