Resolved -
Systems have been stable and working correctly for over 1 hour. We continue monitoring.
Aug 27, 17:44 UTC
Monitoring -
We continue monitoring
Aug 27, 17:11 UTC
Update -
We continue to monitor and investigate but system is operating normally.
Aug 27, 17:06 UTC
Update -
We are still investigating.
Aug 27, 16:36 UTC
Investigating -
Degraded performance is back, we are investigating.
Aug 27, 14:59 UTC
Monitoring -
A backend message system had lost connection, and is now recovering the backlog. This affected webhooks and payment processing among others.
Aug 27, 14:49 UTC
Identified -
The cause has been identified as some API usage causing heavy load on Database system. Systems are looking normal. We'll continue to monitor.
Aug 27, 13:56 UTC
Investigating -
We are currently investigating an issue affecting our platform.
Aug 27, 13:30 UTC