Investigating - We are currently experiencing intermittent spikes in request latency, resulting in elevated response times and occasional request timeouts for some users.

The issue appears to be intermittent, and we are actively investigating the root cause. Our team is monitoring the situation and working to restore normal service performance.

We will provide further updates as more information becomes available.

We apologize for the inconvenience and appreciate your patience.

Nov 06, 2026 - 16:36 UTC
API Degraded Performance
Webhooks Degraded Performance
Payment Degraded Performance
Apps Degraded Performance
Fiscalization Degraded Performance
Identity Degraded Performance
UI Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Latency
Request rate

Nov 6, 2026

Unresolved incident: Intermittent Latency Spikes and Request Timeouts.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

Resolved - We received an update. The third-party environment is available again and fully operational.
Nov 3, 08:35 UTC
Update - We are awaiting resolution from a third-party service sandbox environment that is down.
Nov 1, 08:38 UTC
Identified - API requests to our test/sandbox environment http://distribution.apaleo.com are failing, the issue has been identified.
Integrators can and should use http://secure-distribution.apaleo.com/ instead which is 100% working.

Oct 31, 10:47 UTC

Nov 2, 2026

No incidents reported.

Nov 1, 2026

Oct 31, 2026

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.